TRUST, BY DESIGN

Privacy Policy

1. Information you choose to share

When you request an AI audit or a WhatsApp conversation, we collect your name, email address, business name, selected service, and any phone number or message you provide. We also record your request reference and submission time. Please do not submit sensitive health, financial, identity, or customer information in this form.

2. How your information is used

We use submitted information to review your business goals, respond to your enquiry, arrange a discovery conversation, and prevent repeated or abusive submissions. Requesting an audit does not subscribe you to a marketing newsletter. If you select WhatsApp contact, your preference is recorded with your request.

3. Storage and access

Consultation requests are stored in our application database. Access should be limited to people who need the information to respond to your enquiry and operate the service. No system can guarantee absolute security. Data is retained only as needed for the enquiry, related business records, and legal obligations.

4. Third-party services and external links

This website may link to external services such as WhatsApp. Choosing an external link takes you to a service with its own privacy terms. The interactive calculator runs in your browser; its inputs are not automatically sent with a consultation request. Project-specific AI providers and integrations are agreed separately during scoping.

5. Cookies and analytics

The website does not currently include advertising pixels or marketing analytics. Basic hosting and server operations may generate technical logs, such as request timestamps and network information, for reliability and security. If optional analytics are introduced, this notice should be updated before they are enabled.

6. Your choices

You can ask to access, correct, or delete the information you submitted, or withdraw permission for future contact. Use the contact form, select “Not sure — help me find the right fit”, and explain your privacy request. Include your original request reference if you have it. We may need to verify your identity before acting.

7. Changes to this policy

This policy may be updated when website features or information handling change. The version published here applies to current website use. Contractual data handling for a client implementation is documented separately.